What can an online consultation help with?
A private online consultation may be suitable for many non-emergency medical concerns, including:
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General medical advice
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New or ongoing non-emergency symptoms
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Second medical opinions
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Review of blood tests, scan results or clinic letters
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Medication advice
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Skin conditions (where suitable for remote assessment)
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Travel health advice
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Return-to-work advice
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Fitness for work assessments
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Medical letters and certificates
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Fit notes where clinically appropriate
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Discussion of whether further investigations or specialist referral may be appropriate
Every consultation is tailored to your individual circumstances.
What happens during a consultation?
Your consultation usually lasts around 20 minutes.
During the appointment your doctor will:
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Listen carefully to your concerns
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Ask about your symptoms and medical history
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Review any medications and allergies
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Review photographs or previous test results if relevant
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Discuss possible causes
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Explain your options
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Provide a clear management plan
Depending on your clinical assessment, this may include:
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Medical advice
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Self-care recommendations
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A private prescription where clinically appropriate
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Medical letters or certificates where clinically appropriate
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Recommendations for private investigations
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Advice regarding referral to another healthcare professional
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Advice to attend your NHS GP, Urgent Treatment Centre or Emergency Department if required
What this service does not include
To provide safe medical care, online consultations are not suitable for every medical problem.
This service is not appropriate for:
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Chest pain
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Severe breathing difficulty
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Symptoms of stroke
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Heavy bleeding
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Loss of consciousness
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Severe abdominal pain
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Serious injuries
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Any medical emergency
If you have a medical emergency, call 999 immediately or attend your nearest Emergency Department.
This service is also not intended to replace ongoing NHS GP care or long-term management of complex medical conditions.
Private prescriptions
Where clinically appropriate, a private prescription may be issued following your consultation.
Not every medical condition is suitable for remote prescribing, and prescriptions are always issued at the doctor's clinical discretion.
Prescription charges payable at the pharmacy are not included in the consultation fee.
Medical investigations
Where appropriate, your doctor may recommend:
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Blood tests
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Imaging (such as X-ray, ultrasound or MRI)
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Referral to another healthcare professional
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Referral to a hospital specialist
Recommendations are made only where clinically appropriate following assessment.
Medical letters and certificates
If clinically appropriate, your consultation may result in:
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Fit notes
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Fitness for work certificates
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Medical letters
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Travel fitness certificates
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University medical letters
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Insurance medical letters
Any documentation is issued only after appropriate clinical assessment.
Consultation fee
£45
No hidden charges.
If additional documentation or prescriptions are required, any applicable fees will be discussed before they are issued.
Frequently asked questions
Can I get a private prescription?
Yes, where clinically appropriate following assessment.
Can I get a fit note?
Fit notes may be issued where clinically appropriate after assessment.
Can you refer me for blood tests or scans?
Where appropriate, recommendations for investigations or referrals can be made following your consultation.
Do I need to register with Clarity Medicine?
No. Simply book your appointment online.
Is my consultation confidential?
Yes. Your consultation is confidential and conducted in accordance with UK professional and data protection standards.