What people use this service for
For common, non-emergency problems.
Prescriptions are only issued where clinically appropriate following assessment
Same-day video or phone consultation with a GMC-registered doctor where possible.
Doctor-written medical letters and certificates for work, travel, insurance, or personal use, after a brief remote assessment.
Assessment of functional impact on work and provision of a fit note where appropriate.
Clinical assessment to determine whether a short-term private prescription is appropriate, with clear advice and safety checks.
Review of current medications, side effects, and interactions with clear clinical advice.
Not sure which option fits? Book a general online doctor consultation and we’ll guide you.
What happens in an online doctor consultation
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Complete the request form (symptoms, history, meds, allergies)
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Choose video or phone (same day where available)
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Clinical assessment (including red flags)
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Advice and plan (self-care, monitoring, next steps)
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Documentation if needed (fit note / medical letter where appropriate)
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Prescription if appropriate (short-term, safe, and clinically justified)
If your symptoms suggest urgent or face-to-face assessment, we will advise appropriate next steps.
Can an online doctor prescribe medication in the UK?
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Prescriptions are not guaranteed and depend on clinical assessment.
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We may issue short-term private prescriptions where clinically appropriate.
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Some conditions require in-person examination, tests, or NHS GP review.
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If prescribing is not appropriate, we’ll provide clear advice and signposting.
When an online consultation is not appropriate
Seek urgent help (999/A&E/urgent care) for:
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Chest pain, severe breathlessness, stroke symptoms
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Severe abdominal pain
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New confusion / collapse
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Suicidal thoughts or mental health crisis
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Rapidly worsening symptoms
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Severe allergic reaction
If you’re unsure, book a consultation — we will advise the safest next step.
Fees
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Online doctor consultation: £24.99
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Fit note (if appropriate): £19.99
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Medical letters: from £24.99
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Private prescription: £24.99 assessment fee applies; medication cost separate
Your doctor
Dr Ali Khalil (GMC-registered doctor)
Dr Ali Khalil is a UK-registered doctor with over two decades of experience working on the NHS frontline in Emergency Medicine, managing everything from everyday health concerns to life-threatening emergencies. He combines this hands-on clinical expertise with strong academic and research experience to support patients with clear, trustworthy evidence-based medical guidance.
FAQs
1. How quickly can I get an online doctor appointment?
Most patients are seen the same day, subject to availability. Some appointments may be scheduled for the next working day if clinically appropriate.
2. Can you prescribe antibiotics after an online consultation?
Antibiotics are not guaranteed and are only prescribed where clinically appropriate following a full assessment and safety screening.
3. Do you provide fit notes / sick notes?
Yes. Fit notes (sick notes) may be issued following a clinical assessment if your condition affects your ability to work and a fit note is appropriate.
4. What information do you need from me?
You’ll be asked about your symptoms, medical history, current medications, allergies, and any relevant documents or photos to support a safe assessment.
5. Is an online consultation suitable for children?
Online consultations may be suitable for some children, depending on age and symptoms. Certain conditions require face-to-face assessment, and we may advise NHS or urgent care review where appropriate.
6. Can you contact my NHS GP?
With your consent, we can provide you with a summary of the consultation to share with your NHS GP if needed.
7. What if you think I need urgent care?
If your symptoms suggest urgent or emergency care, we will advise you to contact 999, attend A&E, or use appropriate NHS urgent care services immediately.
8. Are private prescriptions issued the same day?
Where a private prescription is clinically appropriate, it is usually issued the same day as the consultation. This depends on the information provided and clinical assessment.
9. Do you offer follow-up?
Yes. Follow-up advice is provided as part of your consultation, and additional follow-up appointments can be arranged if required.
10. Is this service available UK-wide?
Yes. Our online doctor consultations are available to patients across the UK.
Important
Online consultations are suitable for many common, non-emergency medical concerns. They are not a replacement for emergency care or ongoing GP services. Prescriptions, medical letters, and fit notes are issued only where clinically appropriate following assessment.
If your symptoms are severe, rapidly worsening, or suggest an emergency, please contact 999, attend A&E, or use NHS urgent care services.